【Bugs / Errors】

Please select a category, enter your email address and inquiry details, then select 'Submit.'
Please ensure you are able to receive emails from info@us.nizikano-2d.jp

Email Address
Player ID
※This can be confirmed in-game on the Status Page.
Transfer Password
Inquiry Details
※Please describe your issue in as much detail as possible.

【Operating Hours】
Weekdays 11:00-17:00 JPT
※Excluding Saturdays, Sundays, public holidays, maintenance periods, New Year holidays, and other specified holidays.
※Inquiries are accepted 24 hours a day, but those received outside of our operating hours will be handled on the next business day or later.
※Please note, we cannot respond to inquiries regarding game strategies.
※If your email address is set up to only receive emails from designated domains, our response may not reach you.